Return Policy
1. Digital products
LINKUP WIRELESS™ sells digital eSIM products (LinkUp Essential™, LinkUp Nomad™, LinkUp Ultimate™, and LinkUp Nomad Annual™). Due to the immediate delivery nature of digital goods, all sales are final and non-refundable once the eSIM QR code has been generated and delivered to your email.
2. Activation issues
If you experience technical issues with activation, please contact us immediately at hello@golinkupwireless.com. We will work with you and our network partners to troubleshoot the issue. If the eSIM is fundamentally defective and cannot be activated, we will issue a replacement eSIM at no cost to you.
3. Subscription cancellations
You may cancel your monthly or annual subscription at any time via the Stripe Customer Portal. Cancellation stops future billing, but does not trigger a refund for the current billing period. Your eSIM will remain active until the end of your paid billing cycle.
4. Policy scope
This policy applies to all purchases made through golinkupwireless.com.
5. Changes
We reserve the right to update this policy at any time. Changes will be posted on this page.